Effective Date: January 10, 2025

Effective Date: January 10, 2025

At Carrier Nest, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application. By using the Carrier Nest app, you agree to the collection and use of information in accordance with this policy. We value your trust and are dedicated to ensuring the security and confidentiality of your personal data.

Data Collection and Use

Personal Information

• Phone Number: Collected during the login process to authenticate the driver.
• Carrier Code: Collected during the login process to identify the carrier.
• Location Data: Collected to provide route directions and update load status with the driver's current location.
• Device Information: Collected to manage cookies and sessions for authentication purposes.

Data Sharing

• Geolocation Services: Used to provide route directions and update load status.
• Authentication Services: Used to authenticate drivers and manage sessions.
• File Upload Services: Used to upload documents related to loads, such as proof of delivery (POD) documents.

Data Security

All collected data is securely stored and transmitted using industry-standard encryption protocols. Access to personal data is restricted to authorized personnel only.

User Rights

Access and Control

• Users can access and update their personal information through the app's settings.
• Users can request the deletion of their personal data by contacting support.

Data Retention

Personal data is retained for as long as necessary to provide the app's services and comply with legal obligations.

Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

No App Tracking Transparency

Our app does not track users' data across other apps and websites for advertising purposes. This includes not using third-party advertising networks or analytics tools that track users across different apps and websites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

For any questions or concerns regarding privacy and data use, please contact us at:

• Email: info@carriernest.com