Terms of Use

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use CarrierNest. By using the Services, you affirm that you are legally permitted to enter into this agreement.

2. License to Use the Services

CarrierNest grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services for managing trucking operations, including load tracking, route management, driver scheduling, and other related features, as intended by CarrierNest.

3. Subscription and Billing

  • Subscription Plans: CarrierNest offers subscription-based access to premium features ("Subscription"). Details about available plans, pricing, and billing cycles are provided in the app or on the website.
  • Free Trials: CarrierNest may offer free trials of certain subscription features, these are limited by usage not duration. After you reach your limits on each feature, you may upgrade to a pro account.
  • Payments: All subscriptions are billed in advance and prorated upon cancellation or upgrades. Payment methods include credit/debit cards and other methods accepted by CarrierNest. Our payment processer is Stripe, by using our services you agree to their terms of service.
  • Cancellation: You may cancel your subscription at any time through your account settings. Your subscription will remain active until the end of the current billing cycle, and no prorated refunds will be provided.

4. Data Privacy

At CarrierNest, we prioritize the privacy and security of your data. We are committed to ensuring that your information is handled responsibly and transparently.

Data Sharing

CarrierNest will not share your data with any third-party or affiliate companies without your explicit approval.

Use of Rate Confirmation (RateCon) Data

CarrierNest may utilize your RateCon data to enhance our AI-driven processing features. This allows us to:

  • Provide you with actionable insights into your data.
  • Generate detailed reports to support your trucking business.
  • Continuously improve the quality of our services for a better user experience.

By using CarrierNest, you agree to this use of data strictly for the purposes outlined above. Your trust is important to us, and we ensure that all data usage complies with applicable privacy laws and best practices.

5. Restrictions on Use

You agree not to:

  • Use the Services for any illegal activities or to promote unlawful goods or services.
  • Reverse engineer, modify, or create derivative works of the app or Services.
  • Use CarrierNest to develop competing solutions or collect data for commercial purposes outside of your trucking operations.
  • Share your subscription access with unauthorized third parties.
  • Interfere with the security or functionality of the Services.

6. Data Usage and Privacy

Your use of CarrierNest involves the collection and processing of data related to your business, including but not limited to fleet information, routes, driver schedules, and financial details. By using the Services, you grant CarrierNest the right to process and store such data in accordance with our Privacy Policy.

7. Intellectual Property

CarrierNest retains all rights, title, and interest in the Services, including all intellectual property rights. You are granted no ownership or rights beyond the limited license outlined in these Terms.

8. Disclaimer of Warranties

The Services are provided on an "as-is" and "as-available" basis. CarrierNest makes no warranties, express or implied, regarding the Services, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law:

  • CarrierNest will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data.
  • CarrierNest's total liability for claims related to the Services will not exceed the amount you paid for the Services in the 12 months preceding the claim.

10. Termination

CarrierNest may terminate or suspend your account or access to the Services if you breach these Terms or fail to comply with payment obligations. Upon termination, your license to use the Services will immediately cease.

11. Changes to the Terms

CarrierNest reserves the right to modify these Terms at any time. Updates will be posted on the app or website, and the "Last Updated" date will reflect the changes. Your continued use of the Services after changes constitutes your acceptance of the updated Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Washington. You waive the right to participate in class actions.

13. Contact Us

For questions or concerns about these Terms, please contact CarrierNest at info@carriernest.com.

Updates

Last updated on January 25, 2025